(How we collect, use and process your personal data)
The Régie Autonome d’Exploitation Saint-Quay Port d’Armor is committed to protecting your personal data and ensuring a high level of protection, in accordance with the European Data Protection Regulation (“RGPD”) and the amended French Data Protection Act no. 78-17 of 6 January 1978.
As such, you will find our Policy for the protection of your personal data when using our services (online or on website). Its purpose is to specify the types of personal data that are likely to be collected on the website, the procedures for collecting, processing and storing this data, your rights and with whom you can exercise them.
The data controller
The Régie Autonome d’Exploitation Saint-Quay Port d’Armor is responsible for processing your personal data. It will hereinafter be referred to as “La Régie Autonome d’Exploitation Saint-Quay Port d’Armor” or “We”.
The personal data that you voluntarily provide to us may be collected during:
- Your visit to our website;
- A one-off request;
- The creation of a user account;
- Completing a form;
The collection of personal data may be compulsory (necessary in order to process your request) or optional. Where applicable, compulsory information will be brought to your attention, in particular with the following indication (*).
We do not transfer your data outside the European Union. If, by way of exception, we were to do so, this transfer could only take place to a country or organisation covered by an adequacy decision or presenting sufficient appropriate guarantees in accordance with articles 45 and 46 of the GDPR, or at the request of the authorities.
Processing of your personal data:
We process your personal data by inserting it into databases. This data is stored, retained and when necessary, rectified, deleted, archived or made anonymous in accordance with the procedures set out below.
We process your personal data for the following main purposes:
- Handling your enquiries about the conditions for mooring or berthing your boat(s)
We use your personal data to respond to your requests for information. It allows us to interact with you in order to identify and respond to your needs. - Improving the use of our services and offers
We process your personal data to enable optimal use of our services and to improve the quality of our offering. Where appropriate, we may track your user path, carry out satisfaction surveys, polls and anonymous statistics. We also carry out statistical monitoring of your centres of interest. Your personal data is not forwarded on to third parties and its use remains strictly internal to the Régie Autonome d’Exploitation Saint-Quay Port d’Armor.
The basis for processing your personal data:
In accordance with the regulations, the processing of your personal data by us is carried out legally and mainly under the following conditions:
- You agree to the processing of your personal data by means of express, free and explicit consent for legitimate purposes. You may withdraw this consent at any time by contacting our Data Protection Officer (DPO): rgpd@port-armor.com
- Data processing is justified by the need to perform the contract that binds you to the Régie Autonome d’Exploitation Saint-Quay Port d’Armor;
- The processing of your personal data is necessary for the pursuit of our legitimate interests, provided that this interest respects your fundamental rights and your privacy;
- The current law or regulations require us to process and/or store your personal data.
How we store your personal data and for how long:
We manage your personal data in the following ways:
- An “active phase” during which your data is kept for as long as necessary for the purposes of processing, for our customer relations and, where applicable, the performance of contracts;
- An “archiving phase”: at the end of the “active phase”, when justified by a legitimate reason, your personal data is archived with restricted access and for a limited period of time;
- A “removal, anonymisation or sorting phase”: at the end of the two phases described above, your personal data is deleted or anonymised so that it can no longer be used to identify you directly or indirectly.
By way of example, we indicate below the retention periods that apply to the following processing operations (subject to regulations or specific features of the processing operation requiring a different retention period):
Purpose of processing | Basis for processing | Retention of personal data in the “active database” | Additional archiving |
Processing your requests and services | Legitimate interest | The time required to fulfil the request, 10 years from the end of the commercial relationship (last activity such as completion of the request, contact with our team) | 5 years at the end of the commercial relationship |
Customer relationship and performance of our contractual obligations to you | Contract and waiting list | 10 years from the end of the commercial relationship (last activity on your part with us) | 5 years at the end of the commercial relationship |
The terms and durations of retention of your personal data:
We manage your personal data according to the following methods:
1. An “active phase” during which your data is kept for the time necessary for the purposes of their processing, our customer relations and, where applicable, the execution of contracts;
2. An “archiving phase”: at the end of the “active phase”, when a legitimate reason justifies it, your personal data is then archived with restricted access and for a limited period of time;
3. A “deletion, anonymization or sorting phase”: at the end of the two phases described above, your personal data is deleted or anonymized in such a way that it can no longer constitute personal data identifying you directly or indirectly.
As an example, we indicate below the retention periods applying to the following treatments (subject to regulations or specificities relating to the treatment imposing a differentiated retention time):
Purpose of processing | Basis of treatment | Conservation of personal data in the “active” database | Additional archiving |
Processing your requests and services | Legitimate interest | The time required to execute the request, 10 years from the end of the commercial relationship (last activity such as end of execution of the request, contact with our teams) | 5 years after the end of the commercial relationship |
Customer relations and execution of our contractual obligations towards you | Contract and waiting list | 10 years from the end of the commercial relationship (last activity on your part with us) | 5 years at the end of the contractual relationship |
Access to and communication of your personal data:
Your personal data may only be accessed by persons authorised to access it in order to carry out authorised processing.
Depending on your needs, the level of maturity of your project and subject to your agreement, the Régie Autonome d’Exploitation Saint-Quay Port d’Armor may communicate your personal data to partners and organisations in order to determine the conditions for implementing the project. It may also be passed on to our service providers for the purposes set out herein.
The service providers or partners likely to have access to your personal data may in particular be (without this list being exhaustive):
- Partners likely to be involved in the processing of your requests (e.g. local authorities, government departments, customs, Maritime Affairs Office, insurers, etc.) in order to determine the conditions for implementing your project;
- Service providers (sub-contractors) who help us to improve our services, analyse data and optimise our offers, and carry out surveys and statistics.
We do not trade in your personal data.
If you would like to find out more, and specifically to know the identity of the partners and service providers to whom your personal data may have been transmitted, you can contact our Data Protection Officer (DPO) at the following e-mail address: rgpd@port-armor.com
We may also transmit your personal data to the French authorities, administrations and courts, in particular in the context of legal proceedings or legal formalities requiring such communication.
Security and confidentiality of your data
We are committed to keeping your data secure. To this end, we implement control procedures to prevent any risk of destruction, loss, disclosure or unauthorised access to your data.
The data we collect via cookies
We use various cookies on our website to measure the audience and integrate services to improve the interactivity of the website. To find out more about how we manage cookies and how to object to them, please consult our Cookie Policy.
Exercising your rights over your personal data
Subject to applicable legislation and certain restrictions or circumstances, you have the right to access, portability, opposition, rectification, limitation and removal of your data.
For any information or to exercise these rights with regard to the processing of personal data managed by the Régie Autonome d’Exploitation Saint-Quay Port d’Armor, you may contact its Data Protection Officer (DPO) by sending your written request to
Monsieur le Responsable du Traitement – Directeur – Capitainerie – Espace Eric TABARLY – 22410 Saint-Quay-Portrieux or by email to the following address: rgpd@port-armor.com. You can also contact our Data Protection Officer at: cil@cdg22.fr. You may also submit a complaint to the CNIL.
Changes to the personal data protection policy
This personal data protection policy may be amended by us at any time. These changes will take effect on the date of publication of the corresponding update.
We therefore invite you to consult it regularly during your visits.
Last modified on: 31/01/2024
